七．QS-9000中的术语
APQP Advanced Product Quality Planning and Control Plan，产品质量先期策划和控制计划
PPAP Production Part Approval Process,生产件批准程序
FMEA Potential Failure Mode and Effects Analysis,潜在失效模式及后果分析
MSA Measure System Analysis,测量系统分析
SPC Statistical Process Control,统计过程控制
审核 Audit
能力 Capability
能力指数 Capability Indices
控制计划 Control Plans
纠正措施 Corrective Action
文件 Documentation
作业指导书 Job Instruction, work instruction
不合格品 Nonconformance
不合格 Nonconformity
每百万零件不合格数 Defective Parts Per Million, DPPM
预防措施 Preventive Action
程序Procedures
过程流程图 Process Flow Diagram, Process Flow Chart
质量手册Quality Manual
质量计划 Quality Plan
质量策划 Quality Planning
质量记录Quality Records
原始数据Raw Data
反应计划Reaction Plan
返修Repair。
返工Rework
现场Site
分承包方Subcontractors
产品product
质量quality
质量要求quality requirement
顾客满意customer satisfaction
质量管理体系quality management system
质量方针quality policy
质量目标quality objective
质量管理quality management
质量控制quality control
质量保证quality assurance
组织organization
顾客customer
供方supplier
过程process
服务service
设计与开发design and development：
特性characteristic
可追溯性trace ability
合格conformity
缺陷defect
纠正correction
让步concession
放行release
报废scrap
规范specification
检验inspection
试验test
验证verification
评审review
测量measurement
计数型数据Attributes Data
普通原因Common Cause
单值Individual
均值Mean
随机抽样Random Sampling
极差Range
特殊原因Special Cause
稳定性Stability
子组Subgroup
计量型数据variables Data
变差variation
固有变差Inherent variation
总变差Total variation
偏倚Bias
重复性Repeatability
再现性Reproducibility
稳定性Stability
线性Linearity
分辨率Resolution
过程更改Process change
质量功能展开QFD
过程特殊特性Special Process Characteristic
产品特殊特性Special Product Characteristic
外观项目Appearance Item
初始过程能力Preliminary Process Capability
材料清单Bill of Material
设计确认Design Validation
设计验证Design Verification
顾客的呼声Voice of the Customer
过程的呼声Voice of the Process